Now to add to the wonderful tapestry of confusion: Bob can log into his old computer using his credentials, use Steve’s credentials to log in to Skype for Business, and it works. In the meantime, Steve gets Bob’s old computer, logs in, everything looks good … and then he sees the same problem in Skype for Business that Bob just saw: “Server is unavailable.” Steve was hired and management said, “Hey, Bob, you’ve been here a while, we’re going to give you a new computer and give yours to Steve!” Bob is happy to get a new computer and from the start, things look good - he can log in and do his job, but then the Skype for Business client pops up an error and says that the server is unavailable. He could log in and use Skype for Business and he was happy. Let’s see if I can successfully walk you through the corkscrew that is the symptoms of this issue. After some asking around, we found out that it wasn’t happening consistently for all the new employees, or even for all the employees with new machines.

The user would log in, build a new local profile, and be unable to log into Skype for Business. To make matters worse, this issue popped up on the new computers as well. The new employees would log into their computers, build a local profile, and everything would work … everything, that is, except for Skype for Business. This client recently hired a couple of new employees and part of the onboarding was shuffling older computers to the new employees and issuing new computers to the employees whose computers became hand-me-downs. The Strange Issue with Logging into Skype for Business The client has Office 365 with Skype for Business Online, and they’ve been chugging away without issue for a little while now. That’s the position I found myself in recently with a client. It’s been a bit of a quiet year so far filled with routine maintenance, but as we all know, even when things appear to be routine, there’s always the possibility you’re going to run into something entirely out of the ordinary course of troubleshooting.

How to delete skype for business